Operations Excellence

Process and Results

Universal Environmental Services (UES) dominates as the Southeast's top used oil collector and processor, serving 14 states with a fleet of over 100 trucks. Processing 33 million gallons annually, UES blends innovation with mobile tech to keep their drivers rolling.

CORE

With 20,000 customers across 30,000 locations, UES needed a command center for their chaos. Enter "Core"—our game-changing operations management software built with UES. It unifies data from Used Oil Collection, Operations, and Re-Refinery units into one seamless hub.

Core pulls insights from systems like Microsoft Dynamics 365 Business Central, SCS, MFS-iOS, and Talon. Tailored dashboards give teams instant visibility and detailed real-time data tracking to fuel smart decisions. Years of collaboration between UES and nuVector birthed this adaptable powerhouse, ready for their explosive growth.

From collections to labs and sales, Core ties it all together with anintuitive interface, turbocharging UES's supply chain efficiency daily.

MOBILE FIELD SERVICE (MFS)

UES drivers once drowned in paperwork to plan weekly routes. Now, with nuVector's MFS app, they breeze through scheduling, log transactions live, collect payments on-site, and print receipts via Bluetooth—all from their mobile devices.

This tech lets drivers tweak routes on the fly, flag contract updates, and ditch the paper chase. The payoff? Skyrocketed driver efficiency and slashed Days Sales Outstanding (DSO).

SALES & CUSTOMER SERVICE (SCS)

Managing 20,000+ customers' details was a headache—until UES tapped nuVector's SCS app. This web-based gem offers an easy interface, ERP access, minimal training, and tight user controls.

The result? A smoother customer experience, streamlined data management, and happier clients—no sweat.

TALON

UES's transport fleet—delivering base oil and collecting used oil—faced tracking chaos with trucks and railcars streaming in and out. Talon, our web-based innovation, brings order with full visibility for drivers, dispatchers, and plant crews.

Featuring online dispatching, advanced scheduling, lab result logging, and top-notch security, Talon fuses disjointed processes into one slick solution—delivering the right info, right when it's needed.

UES PRO

UES's sales team thrives on fresh data to close deals and tackle customer queries. UES Pro, our mobile app, arms them with instant access to contracts, pricing, transactions, and maps—across Android, iOS, or Windows.

Connected to UES's back-end, it cuts call-backs and supercharges sales performance, keeping reps ahead of the curve.